Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – .Shop With Flore

1. How can I place an order?

Simply browse our products, add your favorite items to the cart, and proceed to checkout.

2. What payment methods do you accept?

We accept major credit/debit cards and secure online payment gateways.

3. How long does shipping take?

Processing takes 1–3 business days, and delivery usually takes 7–15 business days, depending on your location.

4. Do you offer international shipping?

Yes, we ship worldwide. Please note that customs duties or import taxes may apply depending on your country.

5. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. Tracking updates may take up to 48 hours.

6. Can I return an item?

Yes, returns are accepted within 7 days of delivery if the item is unused, in original condition, and in original packaging. Please contact us at Contact@shopwithflore.com before sending your item back.

7. Who pays for return shipping?

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

8. What if I receive a damaged or defective item?

Please contact us within 48 hours of delivery with photos of the product and packaging. We will assist you immediately.

9. Are all items returnable?

For hygiene and safety reasons, some products such as undergarments, skincare, and final sale items are non-returnable.

10. How can I contact customer support?

You can reach us anytime at Contact@shopwithflore.com. We usually reply within 24–48 hours.