Return & Refund Policy – .Shop With Flore

At .Shop With Flore, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you.

1. Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, in original condition, and in their original packaging.

• A proof of purchase (e.g., order number, receipt) is required.

• To initiate a return, please email support@shopwithflore.com with your order number and reason for return.

2. Return Shipping

• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.

• We recommend using a trackable shipping method to ensure safe delivery of your return.

3. Refunds

• Once your return is received and inspected, you will be notified by email.

• If approved, a refund will be issued to your original method of payment within 5–10 business days.

• Please note: Depending on your bank or payment provider, additional processing time may apply.

4. Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 48 hours of delivery.

• Include clear photos of the product and packaging for faster resolution.

5. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Undergarments and intimate apparel

• Skincare, beauty, or personal care products

• Items marked as final sale